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5 Resolutions to Make You A Gold Star Member in Your HOA

December 27, 2018 / by HOA Manager

If you regularly attend board meetings, pay your HOA fees on time, volunteer on a committee, and read the monthly newsletter, you may already be an all-star member in your homeowner's association. But if you find that you aren't consistently doing those things, then the new year is a great opportunity to start. Below are five ways you can earn gold-start status in your association.

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Bah Humbug! What to Do if an HOA Board Member is a Scrooge

December 21, 2018 / by HOA Manager

There seems to be one in every homeowners association. That one HOA board member that consistently disagrees, goes against the majority, or at the very least enjoys playing devil’s advocate. Do you have a Scrooge – a mean spirited, miserly person – on your Board? There are ways you can deal with them.

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What is a Reserve Study, Really?

December 14, 2018 / by HOA Manager

The slightly technical definition of a reserve study is: a budgeting tool based on the art and science of anticipating and preparing for major common area repairs and replacement expenses an association will face in the future.

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How to Prepare for Your Annual HOA Board Meeting

December 12, 2018 / by HOA Manager

Now is a good time to set a date for your annual HOA board meeting if you haven’t already done so. Annual meetings are a common best practice to keep members informed and get them involved. You may be thinking that it’s going to be a waste of time because the majority of members don’t come to any meetings. There’s no doubt that this is one of the most challenging parts of planning the meeting, but there are ways to encourage members to attend.

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3 Options if You Need to Make a Big Repair NOW in Your Association

December 7, 2018 / by HOA Manager

As a general practice, what does an HOA board do if there’s a problem in the association that exists right now, but not enough money in the reserves to fix it? Is issuing a special assessment the way to go, or can the board use other funds in the reserves?

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4 Tips for Celebrating the Holidays in Your Homeowners Association

December 3, 2018 / by HOA Manager

During the holiday season many homeowners association members plan festivities with friends and loved ones. With all of the merriment that’s sure to ensue, it’s important that the HOA board reminds residents who are hosting celebrations to not only be considerate of their neighbors, but also take note of the Association’s rules.

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What Percentage of Reserve Funding is Considered Healthy for an HOA?

November 30, 2018 / by HOA Manager

There are differing viewpoints when it comes to percentage funding of the reserves. Just going on percent funded can be misleading because that number fluctuates over time and is different for each homeowner’s association.

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Can the Reserves Be Adjusted for Items Costing More Than Planned For?

November 19, 2018 / by HOA Manager

Picture yourself in this scenario: The clubhouse needs a new water heater and it will cost $10,000. But all prior reserve studies that have been done in the association have only allocated $6,000 for replacement. What are the board’s options to make up the additional $4,000 difference?

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Tips from an HOA Board for a Safe Halloween in Your Association

October 31, 2018 / by HOA Manager

Halloween is a kid’s delight. It’s a blast to dress up in costumes, go trick-or-treating, attend parties and most of all, eat a lot of candy. At the same time, Halloween can be scary for parents. Costumes can be dangerous, too much candy can be sickening and walking around at night can be risky, even in your homeowners association community.

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How to Offer a Positive Customer Service Experience in Your HOA

October 24, 2018 / by HOA Manager

Community association board members and managers might not immediately think of customer service as one of their priorities, but they should. Customer Service is typically associated with the retail industry, but it’s an integral function of any organization. The need for excellent services is just as vital to an association’s success as it is to a business that sells goods and services. 

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