HOA Management Blog

At The Hignell Companies we have been providing professional management services for California Homeowner Association Boards for nearly 30 years. We love sharing our knowledge and perspective. Give us a call at 530-419-6032 if you have any questions.

How to Offer a Positive Customer Service Experience in Your HOA

October 24, 2018 at 11:36 AM / by HOA Manager

posted in Member of HOA, HOA Management

Community association board members and managers might not immediately think of customer service as one of their priorities, but they should. Customer Service is typically associated with the retail industry, but it’s an integral function of any organization. The need for excellent services is just as vital to an association’s success as it is to a business that sells goods and services. 

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Can You Install Solar Panels on Condominium Common Areas?

August 14, 2018 at 9:02 AM / by HOA Manager

posted in HOA Rules and Regulations, Member of HOA

The Board of Directors for most condominium associations in California have felt very comfortable in the past letting owners know that they could not install solar on the common area roof. The roof is common area after all and its maintenance and replacement are the association’s responsibility. Those things remain true but with the passage of AB 634 the association must allow the installation of solar on the common area roof, as well as roofs of the exclusive use carport or garage of a condominium.

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What Happens When Members Don’t Follow the Architectural Guidelines?

July 11, 2018 at 10:56 AM / by HOA Manager

posted in HOA Rules and Regulations, Member of HOA

You’re a board member of a lovely homeowner’s association. On most days as you drive through your community you wave at fellow neighbors, share a friendly smile with passersby, and enjoy the neat landscapes and well-kempt houses. This particular day seems to be no different. The sun is shining. The birds are singing. You appreciate the peaceful feeling and aesthetically pleasing views you’re coming home to after a long day at work. 

But then there’s a fluttering of feathers as you turn the corner onto your street. There, at the end of the street, staring back at you is a purple monster of a house. PURPLE. You’re pretty sure it was gray when you left…how did it get to be PURPLE?

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Can a Homeowners Association Keep You From Flying the American Flag?

June 22, 2018 at 10:28 AM / by HOA Manager

posted in Living in an HOA, Member of HOA, HOA Rules and Regulations

On Memorial Day, Independence Day, Veteran's Day and other patriotic holidays, many Americans show respect for their country by raising the star spangled banner or displaying it in some way on their home or in their yard. But can your homeowners association keep you from showing your patriotism and restrict you from displaying the American Flag?

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11 Ways to Prepare Your Homeowners Association for Warmer Months

May 9, 2018 at 10:57 AM / by HOA Manager

posted in HOA Maintenance, Member of HOA

As homes in your homeowners association begin to thaw from the cold months, it’s time to start thinking about preparing your home for spring and summer! The steps you take now can help avoid costly maintenance and repairs later.

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Does Winter in Your Homeowners Association Get You Down?

November 3, 2017 at 3:20 PM / by HOA Manager

posted in Resident Tips, Member of HOA

Most of us homeowners dread the end of summer—sunny days, mild nights, vacations, the beach, ball games, picnics and so much more. Although fall and winter bring holidays, homeowner association gatherings, the warmth of a fireplace and football (actual and fantasy), for many people the winter months mark the return of seasonal depression.

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Winterizing Checklist for Your Homeowners Association Members

October 30, 2017 at 12:23 PM / by HOA Manager

posted in HOA Maintenance, Member of HOA

It’s that time of year—you’ve exchanged your swimsuit from long days at the community Association pool for sweaters and scarves just in time to roll down your sleeves and prepare your home for cooler weather. As we watch the warm days fade into the sunset, consider adding the following items to your winterization checklist, and ensure your home is in tip-top shape for the fall and winter seasons in your homeowners association.

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Don't Miss This Free Seminar for HOA Board Members

October 9, 2017 at 1:21 PM / by HOA Manager

posted in Member of HOA, HOA Board

Are you an HOA board member? Do you have questions about legal requirements or making sure you have enough reserves for your homeowners association? This free seminar is designed for you!

Join us on Thursday November 2, 2017 at Canyon Oaks Country Club, 999 Yosemite Drive in Chico, California. There will be a Reception from 5:30 p.m. to 6 p.m. and dinner at 6 p.m.

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3 Common Homeowner Responses to an Increase in HOA Fees

September 22, 2017 at 1:00 PM / by HOA Manager

posted in HOA Fees, Member of HOA

homeowners upset at HOA fees increaseWe all have heard the question time and time again, "Why do my HOA fees continue to increase?” Although it may not be news most homeowners want to hear, sometimes an increase in fees is the best way to keep the homeowners association in good financial health.

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What to Do When an HOA Board Member is Breaking the Rules

June 21, 2017 at 1:30 PM / by HOA Manager

posted in HOA Rules and Regulations, Member of HOA

The ultimate goal in a homeowners association is for everyone to be respectful and live together peacefully. However, it’s hard to accomplish both of these goals when you have members breaking the rules – especially if it’s a board member. It’s the responsibility of an HOA board to protect, maintain, and enhance the Association through its leadership, so what happens when one of its own is breaking the rules?

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